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In Party-Directed Mediation the author shares two models: (1) the first deals with contention between co-workers; and (2) the second; for handling differences between supervisors and subordinates.

The methods used are somewhat controversial in that pre-caucuses are used (where the mediator meets with each party separately before ever bringing them together into a joint session). Once the parties are in the joint session, they speak directly to each other rather than to the mediator. The book also includes transcriptions of these mediated approaches, as well as chapters on interpersonal negotiation skills (engaging others in conversation when there are differences in opinion), and empathic listening (listening so others can vent and begin to hear themselves).

The book obtained high praises in a review in the International Journal of Conflict Management (Volume 21, Number 2, 2010). Professor, mediator and author John Ford writes: “[Billikopf’s] concern is to articulate a mediation process that is repeatable, effective, and most importantly leaves the decision squarely in the hands of the disputants themselves. He accomplishes this task admirably, through a very readable and insightful book… The author has based his conclusions on the rigors of his direct experience as a professional mediator and the countless research videos that he studies and uses in his workshops…”  

A free copy of the book may be requested by sending an envelope with (1) a self-addressed adhesive label, and (2) a $4.95 US flat rate stamp (or a combination of no more than five stamps to cover the flat rate mailing cost—the USPS gets worried when users place too many stamps). Mail your stamp(s) and label to Party-Directed Mediation/c.o. G. Billikopf/3800 Cornucopia Way #A, Modesto, CA 95358. 

The book can only be mailed to addresses within the United States. Those who wish to download the PDF, can do so from any country, at:  To contact Gregorio Billikopf, write to him at This email address is being protected from spambots. You need JavaScript enabled to view it..

This is a public service of the University of California.


Gregorio Billikopf
University of California
3800 Cornucopia Way # A
Modesto, CA 95358-9492
(209) 525-6800       FAX:  6840

This email address is being protected from spambots. You need JavaScript enabled to view it.
Conflict Management & Interpersonal Mediation: (English) (español)

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